Anti-Money Laundering (AML) Policy

1. General Provisions

1.1 The Service employs a strict Risk-Based Approach (RBA). Every transaction is assigned a Risk Score (0%–100%) integrated with third-party analytics (Bitok.org).

1.2 Risk Thresholds

• Low Risk (<25%) : Transactions are processed automatically without delay.
• Medium Risk (25%–70%) : Subject to automated monitoring or “Soft KYC” (basic identity check).
• High Risk (>70%) : Transaction is temporarily blocked; mandatory KYC/SoF procedures initiated.
• Severe Risk (>80% or Sanctioned) : Immediate freeze; funds held pending a report to the Financial Intelligence Unit (FIU).

1.3 The Service reserves the right to suspend, delay, or cancel any financial transaction if the AML verification shows significant risk, even in cases with low-risk indicators if suspicious activity is suspected.

1.4 The deposit address provided is valid for one (1) transaction only. Reusing an address for multiple payments will result in immediate fund freezing and mandatory verification.

2. AML Analyzers & Data Indicators

Decisions are based on the transaction’s connection to high-risk markers, including:

• Darknet markets and mixers (tumblers).
• Fraudulent exchanges and sanctioned addresses.
• “Dusting” attacks or stolen funds.
• High-risk entities (Gambling, P2P High Risk, etc.).

3. Verification Stages & Requirements

If a transaction is flagged and blocked by our AML monitoring systеm based on the predefined Risk Thresholds (Section 1.2), the following mandatory procedures shall apply.

Stage 1: Initial Block & Notification

The transaction is paused, and the user is notified to provide:

• Valid government-issued ID (Passport, ID Card, or Driver’s License).
• A selfie holding the ID and a handwritten note with the current date and signature.
• A short verification video (if requested by the compliance department).

The User must provide clear evidence regarding:

• Origin: Which platform did the funds originate from? (Screenshots of wallet withdrawal history and blockchain links).
• Purpose: For what service or purpose were the funds received?
• Communication: Screenshots of correspondence showing confirmation of the transfer.

Stage 2: Review Timeframes

Standard Cases: Most reviews are completed within 24–72 hours after receiving all requested documents.

Complex/High-Risk Cases: Due to deep security checks or “layering” investigations, the review may take up to 7 business days.

4. Refund Policy

A. Non-Involved Users (Medium Risk Flags)

Eligibility: Full refund of the principal amount.
Fees: Only the standard Network/Blockchain fee is deducted.
Timeframe: Processed within 24 hours after identity confirmation.

B. Involved Users (High Risk Flags)

Eligibility: Conditional refund strictly to the original sender address.
Administrative Penalty: A deduction of 5% (plus network fees) is applied to cover manual AML investigation costs , (min 10 USDT max 100 USDT)
Timeframe: Due to deep security checks, refunds take between 7 business days.

C. Severe Risk Flags

Eligibility: No refund is possible.
Action: Funds remain frozen indefinitely pending legal instructions from the FIU or law enforcement.

D. Refund Communication Rule

To process a refund, the user must contact us exclusively via the email address used to create the order. Requests from other emails will not be considered.

5. Prohibited Platforms & High-Risk Entities

Transactions connected to the following sanctioned or illegal platforms are strictly prohibited:

Platforms: Hydra, Garantex, Blender.io, Lazarus Group, ChipMixer, Bitzlato, Netex24, BTC-e.

Categories: Terrorism, Ransomware, Child Abuse, Scams, Protocol Privacy, and Mixing Services.

6. Suspicious Receiving Addresses

6.1 If “clean funds” are sent to a receiving address flagged as high-risk, scam-related, or suspicious:

• The transaction will be placed on hold immediately.
• A full compliance review (up to 7 business days) is mandatory.

6.2 Outcome Failure to comply with verification or provide requested documents may result in permanent account restriction and forfeiture of funds in line with international AML regulations.

7. Compliance Risk Handling Fee

7.1 If a transaction is rejected due to confirmed involvement in prohibited activity, the Service reserves the right to charge an Administrative Compliance Fee ($10 USD min / $100 USD max).

7.2 This fee must be paid separately from a verified “clean” wallet address and cannot be deducted from the frozen funds.

8. Liability & Legal Cooperation

Confidentiality: User info is strictly confidential but will be shared with competent authorities where illegal activity is identified.

Market Stability: The Service is not liable for market price fluctuations during the review or freezing period.

Third-Party Freezes: If funds are frozen by a third-party exchange and the user refuses verification, funds remain frozen until a court decision is issued. A 10%–30% deduction applies to such returns.

9. Acceptance of Policy

By using the Service and initiating an exchange, the User:

• Confirms understanding and agreement with this AML/KYC Policy.
• Undertakes to comply with all legal requirements and documentation requests.
• Acknowledges that funds may be frozen at any time if suspicious activity is detected, regardless of the initial risk score.